Information notice on the RightEstate.com users’ personal data processing

The purposes of this page

EU Regulation 2016/679 provides that, if some personal data are collected and/or used, people have to be clearly informed about it. This is precisely the purpose of this page.
For Great Estate, clients’ data and privacy protection are fundamental. We are aware of the trust you put in our Group when giving us your data for the research of your dream home or for the selling of your property.

Recipients of the service

The use of this website is exclusively intended for adults; minors of under 18 years cannot register themselves neither to the portal or its related services.

Personal data processing legal basis

According to some of the legal basis provided for in EU Regulation 2016/679, we will process your personal data legitimately:

  1. to fulfill contractual or pre-contractual obligations, for example when we will respond to your requests, to send you an evaluation of your property, allow you to find the property you like, estimate the value of a property, evaluate its degree of interest among users, prepare preliminary documentation, support you for notarial deeds, etc.

  2. with your consent, when, for example, you subscribe to our newsletter, or accept the third parties’ cookies use, or when you join an after-sales service etc.

  3. for legal duties, when, for instance, we have to comply with the law, or requested for by the competent authorities, etc.

  4. for our legitimate interest, for example when we adopt tools, software, services and information platforms, including third parties, to make advanced features available and / or make the portal work properly, or to guarantee its security, etc.

Personal data processing purposes

Your personal data will be processed with the following purposes:

Purposes Legal base
  1. researching your favourite property;

  2. when you register yourself to the portal, in order to offer you personalized services, receive more information about a specific property or specific property typologies, collect property reviews and ratings;

  3. putting and promoting your property on the market through the portal and, more in general, carry our real estate intermediation services out;

Contractual or pre-contractual duties fulfilment
  1. sending you newsletters, information, commercial proposals, promotion and special offers inherent to our properties list and services;

  2. doing some market investigations about our users’ and/or clients’ satisfaction;

  3. proposing our post-sale services;

  4. personalizing contents and listings, collecting and analyzing the different behaviors during the surfing in order to improve the website usability, contents and user’s experience.

Your consent
  1. fulfilling the obligations provided for in a law, regulation, community law or in a Competent Authority’s order (as, for example, with regard to the anti-money laundering);

Legal duties
  1. make the informative systems correctly working, analyze the traffic and functionality, put the security measures needed in place and prevent illegal activities

  2. exercising the CEO’s rights as, for instance, the right of defense in court proceedings;

The Managing Director’s legitimate interest

Data provision

Your personal data providing, for the purposes identified in at the above mentioned 1-3 points, is necessary; without them, we will not be able to do the hereinabove specified activities. Your consent, for the purposes identified in at the above mentioned 4-7 points, is optional; without it, we will not be able to do the related activities, while the website usability may be partial or impossible. We inform you that your consent can be modified or revoked later, in a simply and immediate way, through your reserved area or requiring it to privacy@greatestate.it.

Personal data processing modalities and security measures

We lawfully and correctly process your personal data by adopting some appropriate security measures aimed to prevent unauthorized accesses, divulgation, modification or non-authorized data destruction. The personal data processing is prevalently made through IT and/or telematic tools, by adopting adequate organizational modalities and following some logics which are strictly connected to the hereinbefore given purposes.

Personal data access

Your personal data may be made available to:

  • Our employed or partners, authorized for the purpose.

  • our partner real estate agencies or to other external subjects who, upon nomination as data controllers, carry out outsourced processing activities, necessary to pursue the purposes indicated above.

  • The law enforcement, if requested.

Your personal data may be transmitted to other partners companies of our Group for the purposes identified into the present notice only, and they will not be subjected to diffusion or given to third parties.

Personal data processing location

Your personal data will be processed, by the CEO or by the processing officers, within the European Union. If for any technical and/or operational issues it is necessary to make use of subjects located outside the European Union, we will take the necessary precautions in order to obtain the same level of protection guaranteed by EU Regulation 679/2016; the web servers and in support of our portals are provided by DigitalOcean and located at their datacenter in the Netherlands; for corporate collaborative functions we have adopted GSuite (always based in European datacenters), while to send newsletters we use MailGun's email API, (with based in European datacenters); currently, only some treatments relating to tools using third-party cookies are carried out outside the community area (cookie information).

Personal data retention

Your personal data will be kept for the minimal period needed to pursue the purposes for which they were collected, except in case of a further retention period imposed (or which may be imposed) by law. In connection with the optional data collected, they will be kept for no longer than the period needed to reach the related purposes, or until the consent suspension.

Your rights

The Regulation gives you the rights referred to in art.ls 15 and subsequent, in particular:

  • the confirmation of the existence or of the non-existence of a personal data processing towards you and the right to obtain the access to the data or to the following information (personal data processing purposes, personal data categories, recipients and/or recipients categories to which data have been and/or will be communicated, data retention);

  • your personal data correction and/or the integration of the incomplete ones by providing an integrative declaration;

  • the removing of your personal data if the conditions are met;

  • the processing limitation, according to the possible hypothesis;

  • the portability of your personal data, if the requirements are met;

  • due to reasons connected to your specific situation, the opposition to your personal data processing for marketing and profiling purposes at any time.

Your rights exercise may be done, in a very simple way, through a via e-mail communication to privacy@greatestate.it.
In any case, pursuant to art. 77 of the Regulation, you have the right to lodge a complaint to the national supervisory authority if considering your personal data processing in contravention of the regulation in force.

Personal data processing controller

Great Estate Immobiliare S.r.l, with headquarters in San Casciano dei Bagni (SI) - District of Palazzone, Via Piana 15, 53040 – ITALY, is the processing controller.

Personal data protection officer

The Managing Director designed the data protection officer (DPO), reachable at dpo@greatestate.it.

Last updating: May 26, 2020


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